Welcome, Residents
We’re here to make your living experience at Susie Magnolia comfortable, simple, and supported. Below you’ll find quick access to the tools, information, and resources you need throughout your lease.
RESIDENT PORTAL & MOBILE APP
Log in to view your account information anytime.
Through the Resident Portal, you can:
View monthly and year-end financial statements
Track income and expenses
Access important documents and reports
Review property updates and communications
Resident Connect Mobile App enables residents to access their account information with ease.
Statement balance, amount, and due dates
Submit a maintenance work order
Schedule online payments.
Resident Connect contains all the functionality of the Tenant Portal. In the App store
Maintenance
Need something fixed?
We aim to respond quickly to all maintenance requests. And we appreciate early notice when something needs attention.
Pay Rent
Paying rent? Access your account? It is simple. In your online account, you can make payments, view your balance, update your information, and access important documents.
Emergency? After Hours?
Call us directly at 314-649-7473 or email at info@SusieMagnolia.com for urgent issues, such as water leaks, loss of heat in winter, electrical hazards, or safety concerns.
Living in Your Home
Here are a few things to help you make the most of your home and neighborhood:
Keep your home clean and cared for — it helps prevent maintenance issues.
Report small problems early so we can address them quickly.
Follow your lease guidelines and community expectations.
Be respectful of neighbors and shared outdoor spaces.
We do our best to create comfortable, welcoming homes — and we appreciate residents who help us care for them.